on 08-27-2009 6:22 PM
Hello all,
I have a problem with a few open orders that are currently in the status of "Being processed." The order generated a purchase requisition which has had a PO created against it and as well as an inbound delivery against the po (has been PGR'ed)
We had a problem in our system which caused the delivery associated to the order to be completed with no goods movement. Our order type has is a delivery relevant billing type, but the delivery items were processed with a not relevant for billing status.
So the delivery is complete, but not able to be billed.
The order has subsequent documents (PR and PO) which would need to be reversed in order to reject the item in the sales order.
We've billed the customers thru debit memos, so in essence the order is the only document that needs to be corrected.
Does anyone know of a program or note that "forces" an order to a completed status?
Any assistance would b e appreciated.
thanks
Wade Wilson
thanks for the replies.
Modifying the item category is not desirable, as this change will affect any orders in progress.
The line on the order is reflecting billing relevant (per item cat) and is waiting for the delivery to perform the billing. The delivery is reflecting comleted, as the item has been identified as not billing relevan. As the current status of the order is correct, running the program to update/correct the status has no effect.
Ultimately, I am looking for a process that will accept the order and line item and subsequently touch required tables to reflect a completed line.
thanks,
Wade
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Refer note 323048
thanks
G. Lakshmipathi
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HI Wilson,
you need to change the properties of item cetegory getting deermined for taht sales order. go to t-code VOV7( maintain item cetegories)in completion rule select "A'
MEANS whenever the sales order is referred the status would be completed.
2nd alternative is go to t-code MASS and you can mass update the reason for rejection for selected orders. this will make teh status completed for those orders in a single shot.
Rewd pts if helpful.
regards
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