SAP* user problems to login NWA

[Former Member]

Hello,

Since some days, I am having problems to login in SAP Netweaver Administrator.

I have activated superadmin user (SAP) in Visual Administrator but I can't login in NWA with SAP user. When I use the user SAP* and the correct pass in the Logon to NWA page and push the buttom 'Log on' redirected me to the Logon page again.

Please, Anybody knows what could I do to solve the problem? I really need access to Netweaver Administrator.

Your answer will be gratefully received.

Best regards,

Carmelo Pérez.

[sgichuru]

Hi Team,

For NW7.4 and above, VA has been replaced by NWA.

For this issue apply SAP note 2084144

Best Regards

Sadiq Gichuru

[shabeer · Accepted solution]

Have you changed in secure store also..? If not change in secure store also and restart

[Former Member · Accepted solution]

Hi,

Thaks for your reply.

Yes, I have changed the secure store. I have followed the steps that I found in other post in this forum.

Regards,

[shabeer · Accepted solution]

Try to login in ABAP system with SAP* with same password.. R u able to login..? in which client?

[Former Member · Accepted solution]

Yes, the user j2ee_admin have the profile sap_j2ee_admin and if I try to login with j2ee_user I recieved the same response, when I push the bottom 'Log on' it redirect me to Log on page again.

If I use the superadmin user (SAP) I can't login in ABAP system... I have tried with clients 001, 100,... but if I deactivate the SAP user I can login in ABAP system with administrator user...

Any idea about what happend? I'm very worried, I need to solve this problem...

Thanks for your replays,

[shabeer · Accepted solution]

If you deactivate then you are able to login with the SAP* in the ABAP system.. at the same time have you tried in JAVA system..? default JAVA client will be 001

[Former Member · Accepted solution]

Sorry, I said you I can't login in ABAP system but it's false.

I am able to login in ABAP system with SAP* without problems.

In short,

- with SAP* user I can login in ABAP system but I can't login in NWA.

- with J2EE_ADMIN user I can login in Visual Administrator but I can't login in NWA.

With both users if I try to login in NWA, I am redirected to the log on page.

I don't know what happend. The last week I was able to login in NWA with J2EE_ADMIN user without problem... Could it had any relationship with the Ticket KeyStore?

I am looking forward to hearing from you as soon as possible.

Thank you very much.

Regards,

[Former Member · Accepted solution]

Hello,

Finally, the problem is solved.

I have configured the certificates in the Ticket KeyStore, that's the quid!!. I used 'DiagTool' tool for review log files and solve the problem. It's very useful and interesting tool...

To create a correct Portal Certificate:

1.1 Log in to the Visual Administrator

1.2 Choose Server --> Services --> KeyStorage --> TicketKeystore

1.3 Delete SAPLogonTicketKeypair-cert and SAPLogonTicketKeypair

1.4 Choose Create (Create button in the Entry field) and type in the following information:

a. mark Store Certificate

b. Common Name: Your (just example)

c. Entry Name: SAPLogonTicketKeypair

d. Store Certificate: Mark it

e. Key Length: 1024

f. Algorithm: DSA

g. Press Generate

Now you will have two entries in the TicketKeyStore:SAPLogonTicketKeypair and SAPLogonTicketKeypair-cert

If anybody have the same problem, I recomend to review the Ticket KeyStoore (Visual Administrator) and user 'Diagtool' tool.

Thank you all.

Regards,

Carmelo Pérez.

[Former Member]

try login using j2ee_admin user or assign sap_j2ee_admin role in the user id.