Replacement of material

[former_member653171]

Hi Ever one

We have created sales order, delivery and Invoice has been finished

now as material is damage we need to replace the same material with new one.

Is it necessary to create new sales order for this after RSO?

or is there any other process is available for replacement of goods without deleting delivery?

Thank You &

Best Regards

sudha

[Lakshmipathi · Accepted solution]

For damaged material, you cannot update in SAP since you have already PGId and invoiced. Once a fresh material is made available, include the same in this delivery and while doing necessary issue / production entries, one number should be reduced from the actual. That is if 10 numbers are ready, SAP entries should only be for 9 nos. On the other hand, you can cancel the billing document, excise invoice and reverse PGI and redo the process afresh.

This is assuming that the goods have not left the delivering plant. If the goods were left, then you need to create a return order, do PGR, issue credit note and make excise JV for the damaged part.

thanks

G. Lakshmipathi

[former_member653171 · Accepted solution]

Thank you very much to ever one

So there is no other provision available for replacement of goods in SAP SO process.

Thank You &

Best Regards

Sudha

[Former Member]

Hi

First, you have to create a "Return Order" for the damaged goods which customer is returning to you.

You can create the Return Order (RE) with reference to the

- Sales order

- Billing document and

- with out any reference document also it is possible.

From the Return Order (RE), you create a Return Delivery > PGR.

This stock goes to block stock return.

Now, if the customer has already paid for the goods, then either you may have to issue him a Credit memo or you may have to Replace the goods with fresh pieces.

As you want to replace the goods, so you create an order "Subsequent delivery free-of charge" with Order Type "SDF".

When we want to send replacement, we create the order SDF .

To create SDF , you have to ALWAYS refer the Return Order (RE), which is mandatory. bILLING IS NOT RELEVANT for this order items.

[Former Member]

Hi,

Different options you have got to do

*Option 1: Goods have not left the plant and you dont want to create a new sales order.*

since a billing doc is already been created for the first order, you have to cancle that.

reverse the PGI using Vl09.

delete the delivery doc.

Go to sales order place a reason for rejection for the first material and re enter a new material.

Do Delivery, PGI and Billing.

*Option 2: Following the returns Process*

Create a returns order,

Returns delivery

*Option 3*

create a free of charge Order

Delivery

PGi

Atlease you will not be doing billing here.

regards

ravi

[former_member217082]

Hi Sudha

As the Material got damaged and it has to be replaced so you should take back the damaged material into your storage location and you have to create a sales order and you can give another or same material wrf to delivery document number and replace the stock and deliver to the customer again

Regards

Srinath

[Former Member]

Hi

If the goods have already been shipped to the customer, then create a return order for the same to post the goods to a SLOC that you would have defined for damaged goods in your system. If the goods have not yet been shipped, then you can cancel the invoice and then reverse the goods issue and change the sales order and delivery with the other material and proceed ahead.

Indranil