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CRM Technical & Functional

Friends,

I worked in ABAP and also more than 6 years i have spended in Java technology. Now as per the requirement i have to do the CRM. I dont know from where to start and what to start in CRM. Will you please help me out in this case. As my role definately would be technically more. So if you have any material regarding CRM Technical than pls. do send me at shahhiteshr@gmail.com also i would like to know the little bit about CRM Functional so pls. send me that too.

Thanks for your help.

Hitesh Shah

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