When import SAPKA70013 appears the error 'Conflicts with Installed Add-On'

[Former Member]

Dear guys,

When I use SPAM to import the support package SAP_ABA SAPKA70013, the system appears the error ''Conflicts with Installed Add-On'

The detailed error as below:

Phase ADDON_CONFLICTS_?: Explanation of Errors

Conflicts were found between the Support Packages that you want to

import and the Add-Ons installed in the system. To guarantee the

consistency of your system, the import is interrupted until all Conflict

Resolution Transports (CRTs) for the listed Support Packages are

included in the queue.

To include the CRTs in the queue, proceed as follows:

- Write down the Support Packages and Add-Ons that have conflicts.

- Leave this screen by choosing 'Cancel' (F12).

- Load the CRTs for the Support Packages with conflicts from the SAP

Service Marketplace or request them from your Add-On supplier.

- Define the extended queue again in the Support Package Manager.

- Import the queue. The Support Package Manager executes all steps from

the beginning.

If the problem involves an SAP Add-On, see SAP Note 53902, which tells

you which CRTs resolve the conflicts. Otherwise contact the supplier of

your Add-On for details on how to proceed.

The following contains a table of Support Packages for each Add-On for

which conflicts were detected. The column 'Information on the Conflict

Resolution' specifies how you can resolve a conflict. For more

information, select the corresponding 'Information for the Conflict

Resolution'.

Best Regards,

Michael

[Former Member]

DELETE the queue is ok

[Former Member]

Hi, all,

But when I use SAINT to import the ADD-ON package , the system appears the error as below:

''OCS locked by user DDIC with transaction SPAM

Message no. TN401

Process all the steps of the transaction SPAM until they are completed''

And the spam due to the eroor cann't be completed , the status is CRTs missing in the queue .

So how to resolve the issue ?

BR.

Michael

[Former Member]

Hi,

This is because you have already defined the Import Queue in SAPM t-code & now you are defining the same in SAINT t-code.

See the SM12 for loc entries.

Before installing patch of the ADD-ON please reset the import queue in SPAM using Extras>Reset Status>Queue.

Now define the SPAM import queue with the Support Package including the CRT of ADD-ON package & start importing the queue.

SAINT is used to install the new Software Component in the System.

Thanks,

Shambo

[former_member204746]

1. never use SAP* or DDIC for SPAM and SAINt.

2. complete, delete or confirm your queue in SPAM before continuing.

[Former Member]

Hi, all,

But when I use SAINT to import the ADD-ON package , the system appears the error as below:

''OCS locked by user DDIC with transaction SPAM

Message no. TN401

Process all the steps of the transaction SPAM until they are completed''

And the spam due to the eroor cann't be completed , the status is CRTs missing in the queue .

So how to resolve the issue ?

BR.

Michael

[Former Member]

Hi, all,

But when I use SAINT to import the ADD-ON package , the system appears the error as below:

''OCS locked by user DDIC with transaction SPAM

Message no. TN401

Process all the steps of the transaction SPAM until they are completed''

And the spam due to the eroor cann't be completed , the status is CRTs missing in the queue .

So how to resolve the issue ?

BR.

Michael

[former_member204746]

If the problem involves an SAP Add-On, see SAP Note 53902, which tells

you which CRTs resolve the conflicts. Otherwise contact the supplier of

your Add-On for details on how to proceed.

[Former Member]

Not sure about your SAP release but you may want to check following link.

[;

[Former Member]

Hi,

Check the CRT's which are conflicting & restart the import by keeping the both SP & CRT together in one import queue & start applying the patches. Hope this will resolve your issue.

Thanks,

Shambo