dynamic agent rule during approval

[Former Member]

Hi gurus,

my question is based on a customer requirement.

they want a n-step approval with dynamic agent determination: fine.

then they want to maintain the substitutes: fine as well.

But what they want to do is to change the workflow path based on the substitute.

I mean: if the first aprover has set a substitute the first task goes to the substitute, but the following tasks have to follow the substitute hierarchy and not the original workflow path.

So we don't think the standard system way to use the substitute is not enough, but we need to determinate in the beginning if a substitute was set for some approvers.

The thing is that the substitute record is dynamic and has a validity end, and could be set after the workflow is started.

Is it possible at every step recalculate the workflow path and the next approvers (so to discover if a substitute rule has be changed or created or deleted)?

PS: we are using SRM 7.0 and the process controlled workflow.

Thank you very much in advance!

Regards,

Maria

[masa_139]

Hi,

Yes. Agent is determined in each step right after previous step is completed in SRM70 Process-Controlled Workflow.

Please check following workflow objects.

WS40000016

TS40007943

Rule 40000138

FM /SAPSRM/WF_CORE_RESP_RESOLVER

Regards,

Masa