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My requirement is to set a output type BA00 for sending a mail for order confirmation.

In development system its working fine

But in Quality system while issuing the O/P i am getting following error:

'Cannot process message, no route from to '

If i click on this error the explanation for this error is as below:


Cannot process message, no route from to

Message no. XS826


To continue processing, the system requires a valid route from sender to recipient (type ).

System Response

The action was terminated.


If this error was generated within R/3 by SAPconnect, you have the following options:

Create a route (i.e. assign a suitable address area, which covers the above address, to a node).

1. Check whether the route exists, but the node to which it is assigned is not in operation. If this is the case, change the route or put the node into operation.

2. Change the recipient address if it has been entered incorrectly.

If the error was detected outside of R/3, please read the operator's manual for your communication software or contact the manufacturer.


In debug i found that open_form raise an exception 6 (MAIL_OPTIONS)which might be the reason for this error.

Can anybody tell me how to correct this error..

Thanks in Advance.


Former Member
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