Credit Management Issue

[former_member1190674]

Hi Sap Guru,

I have one issue in Credit Management.

I have provided credit limit to customer through FD32.

System does not work credit check in both cases.

First case - if the sale order value is less then the credit limit amount as provided to a customer in FD32. System gives msg. Credit check issue. Actually as per system if the sales order amount is less then the credit limit as provided to customer it should not block sale order becuase of sales order value is less then credit limit provided.

Second case - It is also surprise contrary to this if sales order value is more then credit limit amount as provided to a customer here system does not block sales order. system does not work if the credit limit amount is exceeded then the sale order amount.

Actually system should block sales order if the sale order amount is exceeding the credit limit of customer.

we have two credit control Area for a one customer. May be two credit control area?

However configuration is done perfect. We have provided total and individual credit limit in FD32 with Risk catagory and credit group.

Can anybody explain how system can check above both issues or any release notes or user exit proved by SAP.

regards/chand nain b

[Former Member]

Hi Chand,

Did you check by delivery or is it blocking while delivery process

[former_member184555]

Hi Chand,

However configuration is done perfect.

All configuration check found ok in vov7 and vov8 also

If you are very much sure that there is no problem with configurations, it is better to refer this issue to SAP.

Regards,

Ravi

[Former Member]

hi,

goto OVA8 automatic credit control area,

change the reaction to "B",maintain status as block(tick) and

change the settings as per your requirement,

regards

senya

Edited by: senya_1111 on Aug 21, 2009 12:55 PM

[former_member1190674]

Dear SAP Student,

My question is clear in first case.

If customer credit limit amount is less then the sales order amount system should not block the sale order. System will block only if the sale order value is more then the credit limit amount is provided to the customer. Here in our case this is happening contrary.

Credit control Area is assigned in sales area wise also.

I understand there is credit control area issue only which does not work for two credit control area for one customer.

I have checked in vov7 and vov8. Configuration is correct.

Any user exit please provide.

regards/chand

[Former Member]

Hi

maintain "Max document value" along with check box besides defining risk category of that customer..

ur query will b solved..as per standard..

thanks

mk

[reazuddin_md]

as per ur post,

First case: working fine as per std SAP Credit management .

in

Second Case:- it depends on your credit management configuration that the sales order value exceeds the limits assigned to the customer in FD32, how it responds, you will do this settings in OVA8 against to Credit control area , risk cat , cr group.

find credit check - reaction field wil control this,

as asked above,

why u need to have 2 credit control areas for one customers,

If your business have multiple divisions, & ur client wants to restrict customer division wise ,then you may need to have multiple credit control areas which will be assigned to sales area , instread of comp code.

revert

[Former Member]

Hi Chand

Please confirm whether both the cases are for same Credit control area? If yes then its a problem. Else check the respective CCAr settings.

[former_member1190674]

Dear sir,

We have two credit control Area for one customer because there are two sales organisation one is for 1000 and antoher is for 2000 sales organisation.

Materials is sold from both sales organisation to one customer. Hence we have maintained two credit control area with risk catagory, credit Group and update group. 12. All configuration check found ok in vov7 and vov8 also.

But this is not working. system does not check in both case as explained earliar.

regards/chand n.b

[Former Member]

Hi,

First of all can you explain why do you want 2 credit control area for one customer

The value which you are giving in the sales order might be increasing the one credit.

So because of this problem may be happening.

Deativate one credit control area and check the your setting by creating your sales order.

and do this same process for the other credit control area.

then activate both the credit control area.

check your setting one by one.

Check the assignment of credit group and credit block of your sales document type.

Regards

Raj.