System error when i try to assign data sources to index.

[vctor_cidfernndez]

I’m trying to create an index, all works fine until I try to assign the Data Source.

When I click the link I always get the same error, ¿Anyone knows how to solve this problem?

System Error

An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.

Exception Class

class com.sapportals.wcm.WcmException

Exception Message

Error: service not available

Call Stack com.sapportals.wcm.WcmException: Error: service not available

at com.sapportals.wcm.control.classification.ClassificationControl.getSchedulerStatus(ClassificationControl.java:3069)

at com.sapportals.wcm.control.classification.ClassificationControl.renderScheduler(ClassificationControl.java:2976)

at com.sapportals.wcm.control.classification.ClassificationControl.renderCrawlerParams(ClassificationControl.java:2923)

at com.sapportals.wcm.control.classification.ClassificationControl.renderClasses(ClassificationControl.java:2865)

at com.sapportals.wcm.control.classification.ClassificationControl.renderIndexFolders(ClassificationControl.java:1611)

at com.sapportals.wcm.control.classification.ClassificationControl.render(ClassificationControl.java:703)

at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)

at com.sapportals.wdf.stack.Pane.render(Pane.java:155)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.VerticalLayout.renderPanes(VerticalLayout.java:74)

at com.sapportals.wcm.control.layout.VerticalGroupLayout.renderPanes(VerticalGroupLayout.java:35)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.WdfCompositeController.internalRender(WdfCompositeController.java:696)

at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:664)

at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:937)

at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doPost(PageProcessorServlet.java:22)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:100)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:331)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:154)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:392)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:345)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:323)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:865)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:240)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:159)

[Former Member · Accepted solution]

Hi Victor,

I would check the following:

1. Scheduler Service is green in the Component Monitor (System Administration -> Monitoring -> Knowledge Management)

2 The TREX Monitor shows everything green.

3. Try with other data source (/documents)

4. You have configured crawler parameters in the configuration of Content Management (Global Services)

If there's a problem with the scheduler service, a restart might help. If not post the error from the Component Monitor.

Hope this helps,

Robert