CAD drawing is not opening in DMS ECL viewer

[Former Member]

Hi Experts,

I have attached & check-in the AutoCAD drawing in document of DMS server.

Now I have double click the the above documents in CV02N or CV03N, the CAD document didn't open & I get the following message:

A pop-up come with 2D Viewer: Unable to Open document, After click on OK button following message displayed:

" File C:\_User_PS301 is not a valid format "

FOllowing setting done in customizing:

Type(Data Car) Appl Applicaion Type Desciption Application Path & Program

LO ACD 1 Autocad %EAIWeb.webviewer2D.1 %SAP-CONTROL%

LO ACD 2 Autocad %EAIWeb.webviewer2D.1 %SAP-CONTROL%

LO ACD 3 Autocad %AUTO%

Please suggest what can be done

Regards

Bipin Shrivastav

[Former Member]

Hi Bipin,

Were you able to resolve this issue ? I am facing the same issue and have not been able to fix it yet.

Please reply soon, its urgent  and needs to be resolved ASAP.

Thanks in Advance !

Regards,

Dipika.

[Former Member]

Hi,

Apart fro the views given above, please check the suffix given to the file, some times it will be DRW and some times DWG.Chech and correct.

Venu.

[Former Member]

Hi Bipin,

Check the following points:

1. Mime type is properly defined in DC30 as "application/acad" for autocad files.

2. The autocad file is stored in external content server not in SAP Database. In database it will not open.

3. Ecl viewer 6.0 is installed with patch.

I hope this will resolve the query.

Regards,

Ravindra

[Former Member]

Bipin along with the checklist items mentioned by Ravindra also please check if you have enabled file renaming. This might cause the problem too, other thing is file extension check if thats well defined and also if the file extension is being changed during the file opening / temporary download process.

[Former Member]

HI ,

Most of the time when SAP GUI is installed the ECL viewer component is not selected for installation. This problem normally occurs due to that.

Kindly ensure that you install the latest ECL viewer which you can download from service.sap.com or from the SAPGUI CD too.

This should solve your problem.

Regards

[Former Member]

Dear

First check ECL Viewer is there !!!?

For viewing autocad file in SAP ECL viewer you have to check setting in SPRO

Steps:

SPRO--->General Data >Define Workstation Application>Select ACD(Autocad file type)-->Clcik Define workstation application in network --> Add new Entry -->

Type || Appl || AT || Description || Application(path and program name)

PC || ACD || 1 || Autocad || EAIWeb.webviewer2D.1 %SAP-CONTROL%

PC || ACD || 2 || Autocad || %auto%

PC || ACD || 3 || Autocad || %auto%

This will solve your problem

Regards

Tushar Dave