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SESSION /PERFORMANCE ISSUES

Hello All,

We are running on SRM 4.0(Classic scenario) using internal ITS.My query is that when I logoff from the homepage of SRM screen,although the pop-up window closes,the internal sessions are not killed.This hampers the system performance when large number of users are logged in at the same time and we get the "Memory Bottleneck" error.

Also,currently we are using the internal ITS for SRM,but all other systems in the landscape are using External ITS.In such a scenario,can anyone tell me which will be the best option for ITS-External or Integrated for SRM??Has anybody had any experience related to the use of Internal v/s External ITS for SRM 4.0 which they can share with us?

Thanks & Regards,

Disha.

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