Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Agent assignment did not get updated at run time


I had a strange problem happened in my workflow. I used "Superior of workflow initiator" for one task. I encountered an error "Error in resolution of rule "AC000000168" during tests so I changed agent to myself to see whether it would work okay. After the change I clicked "generate and activate run time version". But during tests it still gave me the same error "Error in resolution of rule "AC000000168". Finally I need to delete the task and recreate it so the agent will be changed to my new assignment. But if I change it again to a different agent, it will remember the previous one in the run time although I did generate and activate workflow. I also clicked "refresh organizational environment" in test mode before I run it but it did not help.

I felt it has something to do with Cache Memory but I am not sure what I need to do. I am new in SAP(company went live to SAP in February) and I just had my workflow training in March. I appreciate if somebody could point me to the right direction.

Thank you in advance.



Hi Merta,

Just like any other task, if you have marked it as asynchronous you need a terminating event, if you mark it as synchronous you don't.

As you have used a BO type (next time try an OO type - I'll be writing some blogs soon) - mark the BO method as synchronous, then update the task and then the workflow to pick up the flag. You should then be able to carry on.



0 View this answer in context

Helpful Answer

Not what you were looking for? View more on this topic or Ask a question