Mails getting delayed in SAP

[Former Member]

Dear All,

In our SAP environment I have configured SCOT.Now when I am sending the mail it is not going immediately.

Instead of this it is getting delivered after 6-10 days.

I have checked the SCOT configuration and it is fine.

When I checked tcode SOST(overview of send orders).

It is showing msg 672(status 'yellow")..wait for communication service.

Is there something I am missing at the SAP level or there is some problem from the network side..?And if it is a network issue how to prove it as our network team is saying mail is released from SAP side to SMTP server.

Your suggestions will be greatly obliged.

Regards,

PG

[g_srivastava · Accepted solution]

Hi Pramod,

Please check this out

Link : [Thread1|;

Hope it resolves your query.

Have a best day ahead.

[Former Member]

Hi,

please check this thread

[;

Regards,

Muralidhar

[JPReyes]

Theres several things that can cause delays...

• SAPConnect job is not running frequently enough... usually people set the job to run every 5-10 min

• Check that the timezone is correct in both SAP and SMTP Server

• Check with your SMTP Server admin that jobs are going through without issues, also that the relay agent is setup correctly on the SMTP Server.

Regards

Juan