Page works fine on Firefox browser instead of IE

[lakshmikanthaiah_s]

Hello Friends

In my logon page i have a link where user can change password after entering valid userid and password. The process will resume after password changed as usual as logon.

The problem is

After having entered uid. and (correct) password the screen remains static (hanging for .....a long long long time...). Screen Configuration remains 'blank' before the main screen.(sometimes 'stop' helps ??).

Then finally (minutes !!!) a new screen appears in which you have to enter the OLD / NEW (2) password again.

Following process again takes minutes !!

Then it returns with password invalid - try again'... Logon again..... and then suddenly you enter the application !!!

I tried an alternative browser (Firefox) in stead of Internet Explorer(latest one) and the application works perfectly.

Where would be the wrong?

What changes required at IE?

Thanks in advance

early reply appreciated

regards

Lakshmikantha

[Former Member]

Hi,

So the fix is included. Another option for checking what is happening is looking at the requests/responses when the page is requested via firefox and via IE. You can do that using http look, http watch or any other similar tool.

I hope this helps.

Myriana

[Former Member]

Hi,

To check whether the patch has been applied you need to check the Update Versions field. If you go to help -> About Internet Explorer besides the version field there is update versions, it has to contain Q832894.

For more info on the cumulative patch, please see

http://support.microsoft.com/default.aspx?scid=kb;en-us;832894

and

http://support.microsoft.com/default.aspx?scid=kb;en-us;831167

I hope this helps.

Greetings, Myriana

[lakshmikanthaiah_s]

Hi Myriana,

This reply similar to my explore here.

Well, The IE version is 6.0.2900.2180.xpsp_sp2_gdr.050301 - 1519CO

Update Versions: SP2

As I checked earlier the cumulative patches 832894 and 831167 are already included in the above IE version.

Any hope?

thanx in advance

Lakshmikanthaiah

[Former Member]

HI

GOOD

AS THE ERROR YOU R GETTING IN THE INTERNET EXPLORER I HOPE THERE MUST BE SOME SETTING PROBLEM IN THE IE,

GO TO TOOLS->INTERNET OPTION

SIMILARLY YOU OPEN THE INTERNET SETTING OF THE FIREBOX AND DO THE REQUIRED CHANGES AS YOU HAVE SET IN THE FIREBOX,I HOPE IT WILL COME

THANKS

MRUTYUN

[Former Member]

Hi,

Based on your description the issue is obviously in the IE. It would help if you paste here the exact version of IE that you have + the OS version.

Check sap note 705623, maybe it's the same case.

Myriana

[lakshmikanthaiah_s]

Hi Markova,

The IE version they use is 6.0.2900.2180

and OS they have flavours like XP, Win 2000 series

As per the note you specified, the IE shoud have Cumulative Patch updated.

Is it possible to tell me the IE 6.0.2900.2180 version have been updated with Cumulative Patch?

Plz reply me and thanx in advance

regards

Lakshmikanthaiah