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Sessions problem /Internal ITS issues

Former Member
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Hello All,

We are running on SRM 4.0(Classic scenario) using internal ITS.My query is that when I logoff from the homepage of SRM screen,although the pop-up window closes,the internal sessions are not killed.This hampers the system performance when large number of users are logged in at the same time and we get the "Memory Bottleneck" error.

Also,currently we are using the internal ITS for SRM,but all other systems in the landscape are using External ITS.In such a scenario,can anyone tell me which will be the best option for ITS-External or Integrated for SRM??Has anybody had any experience related to the use of Internal v/s External ITS for SRM 4.0 which they can share with us?

Thanks & Regards,

Disha.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi Disha!

I'm having the same problem with internal sessions that are not killed, do you remember how you solved it?

Regards

Roland

yann_bouillut
Active Contributor
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Hi Disha,

For memory bottleneck, you have to adjust the em/global_area_MB parameter

Please refer to OSS note 742048

Kind regards,

Yann

Former Member
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Hi Yann,

Does this note handle the session problem too?

Regards,

Disha.

yann_bouillut
Active Contributor
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Hi Disha,

No. Only for memory bottleneck.

Kind regards,

Yann

Former Member
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Disha

Is your issue resolved?

Please let me know how is it resolved as we are also facing the "Session Timeout Error" in SRM4.0 Classic scenario.

Regards

Jagadish