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Unable to save claim from portal

Hello All,

Our env is EP 6.0 SP 18(AIX 5.3 ,ORACLE 9i) .

When a user tries to save his claim after his work completed by accessing the iveiw, he gets a prompt of "Adobe Reader"

and nothing is proceeding further .But he can view the content and the problem comes only when tries to save his claim.

Where as the same activity is successful when he tries directly from his Backend system .

This particular problem is for only one user and the rest employees can perform the activity with out any problems.

Can any one suggest me to fix the issue .

Best Regards


Former Member
Former Member replied

Hi ,first of all please tell me thet was this proble there from first.I find you explained in the earlier Blog.

Check if Re[ports are configured to wiew in portal for the backnd System.


Rishi Abrol

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