Can't generate new asset from Shopping Cart in SRM 7.0

[Former Member]

Hi, we are using SRM 7.0 Extended Classic with an R3 4.7 backend.

When changing the account assignment to asset and clicking the Create Asset Master button, the system does not return an asset number from R3. No error message is generated except for the one indicating that you must enter an asset number.

We currently use SRM 3.0 and this functionality works fine and the enter an asset number error also comes up before generating the new asset number.

I have populated the attribute ANK in the org structure and the asset classes do show up in the SC. However, after selecting it, it disappears a second later.

Thanks,

Matt

[Former Member]

Hi,

This is a known issue with SRM 7.0, SAP released SAP note 1351864 to fix this issue.

BR