Change field value in CRM complaint header

[Former Member]

Dear All,

We are trying to find a way to update the ref. field in the complaint header with external data from R/3 online.

please help!!!!!!!!!!!!!!

Thanks,

Natali

[Former Member]

Hello Natali,

Could you give us more details?

When do you want to do this update? During a complaint process in transaction CRMD_ORDER or in background?

Regards,

Frédéric