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Unable to create a request in CUP

Former Member
0 Kudos

Hi All,

We are unable to create a request in CUP 5.3.We have created the "Number Range" and it is activated. Workflow path is looking fine.

The strange thing is I am not getting any error message after submitting the request.

Please let me know the possible causes of this.

Regards,

Rakesh Narne

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Rakesh,

What message do you get? There has to be some message. If you are not receiving any message then you might not have uploaded the .xml files into CUP. CUP comes with some initial data in the form of xml files and you need to import these files into CUP before using the tool.

Without error message or some kind of long information, we won't be able to help you.

Regards,

Alpesh

Answers (0)