SLA Configuration Steps in Solution manager

[Former Member]

Hi ALL ,

Please let me Know the Detailed Steps for configuring the SLA in Service Desk ,

Thankful to you

Thanks & Regds

manish

[Former Member]

Dear All,

thanks for your help

[r_rajeshkumar]

Hi,

Check this link

[http://www.renet-web.net/2009/07/21/slas-made-easy-in-sap-solution-manager/]

Regards,

Rajesh Kumar

[Former Member]

Hi Rajesh

Thanks for linking my post on my site.

I have also posted it right here on SDN ==> [/people/pascal.renet/blog/2009/08/05/slas-made-easy-in-sap-solution-manager|/people/pascal.renet/blog/2009/08/05/slas-made-easy-in-sap-solution-manager]

Rgds.