Binocular search for Cost Center is not returning any data

[Former Member]

Hi Gurus,

When clicking on the SRM-Shooping Cart-Cost Assignment- Account Assignment Overview- Cost center Binocular search icon, it is not returning any data. However, when drilling down in the Account Assignment Overview, you will see another Binocular search icon for Cost Center which is working fine.

Any idea of how you troubleshoot it.

Thanks in advace for your help.

HA

[Former Member · Accepted solution]

Not sure about the cost assignment drill down, but after we applied SP13 to SRM server 550 the binoculars for cost center stopped working. the following note corrected this.

Note 1259735 - Search help of generic account does not work

If it has never worked, then probably need to setup a RFC dialog user for the F4 search help, Multiple threads on here around the dialog user for F4 with details on configuration and use.

JF

[Former Member · Accepted solution]

Thanks, the note did actually fix the issue

thanks again