How to Update the E-mail & Tel number of Requisitioner

[Former Member]

Hello all,

Please help me out from this below issue.

Scenario:

We are updating the User E-mail & Tel Number in SU01 & PPOSA_BBP Transaction. I used the FMs BAPI_USER_CHANGE and BUPA_ADDRESS_CHANGE to update User & Partner data.

Problem:

But when i create the Shopping Cart the Requisitioner & Goods Recipient's E-mail & Tel Number details are not updated.

Analysis:

The Tables ADR6, ADR2 are updated with correct values. i.e., SU01 & PPOSA_BBP are showing updated values. I found that the partner's address number & person number are coming from CRMD_PARTNER table. Also, In both cases the address number fetched for the partner is different.

How can i overcome this issue? Please help me.

[former_member183819 · Accepted solution]

Hi

you can update the user data via web

manage user data - from administrator role.

or

you can update in su01 and run HRALXSYNC REPORT then you can see the updates right.

br

muthu

[Former Member · Accepted solution]

Hi Muthu,

Thanks a lot for the reply.

Let me explain the scenario in detail.

We are creating & updating the users in SAP-SRM system from the People Soft HR system by using flat files. Now, when we create a user in SRM the address details are same as in SU01 & Requestor/Goods Recipient values in shopping cart are also same. But when we update the same user with different E-mail Id or Tel Number, the data is updating in SU01 but we are unable to see the updated Mail Id & Tel Number in Shopping Cart's Requestor's details.

FYI:- There are 2 records in ADR6 & ADR2 for the same person number with 2 different address numbers. SU01 is picking the updated address number & Shopping cart i.e., CRMD_PARTNER is picking earlier address number.

Please help me out.

Thanks & Best Regards,

Vishnu Reddy Sangati

[former_member183819 · Accepted solution]

Hi

for a quick test

step A:- change address in SU01 and run a report HRLAXSYNC for that user and now address migth be updated everywhere.

or

Step b:- directly update the address manually via manage userin the web if you have admin role.

and create sc and now you might get detail what you may require.

br

muthu

[laurent_burtaire · Accepted solution]

Hello Vishnu,

Insted of using function modules BUPA_ADDRESS_CHANGE and BAPI_USER_CHANGE, try with FM BBP_USER_CHANGE_FIELDS.

This FM is used is BBPUSERMAINT transaction for user maintain in Web GUI. With this FM, you should update fields for user and for its partner.

Regards.

Laurent.

[Former Member · Accepted solution]

Thanks a lot.....

The FM BBP_USER_CHANGE_FIELDS solved my problem.