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How to logon to CRM survey as marketing contact?

Hi experts!

In SAP Help I found this statement:

....When the recipient enters this URL in a Web browser, a survey is displayed. The recipient completes the survey and sends it (by pressing the u2018Saveu2019 button) to the companyu2019s SAP CRM system. The system then uses the answers specified in the survey to determine appropriate additional marketing activities for the original recipient of the e-mail.

I would like to implement this.

My question is: How does a marketing contact (maybe one of ELM) access the survey? Does he/she need a user or internet user?

Could you please describe me the standard solution?

Thanks,

Cristina

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replied

Hi,

As Mike said, go to SICF transaction,

default_host -> sap -> bc -> bsp -> sap -> crm_svy_server

double click on crm_svy_server and set a user id and password in the anonymous logon data section.

This will solve the problem.

Cheers,

Hemanth

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