08-05-2009 2:09 PM
Hi,
I use,create notification from EC85.
The Problem that i'm facing is that when the notification creates in the background, there is no coding .
I check the customization and i didn't find where can i define it.
thanks
Lior.
08-11-2009 12:40 PM
Hi,
for Notification.Please check Notification Profiles Work Management->Notifications->Notification profiles.
If Orders, have you assigned the reference object type and reference object type while defining service objects under SAP Utilities-> Work Management-> Master Data
If these values are missing in config then automatic creation of order will not work.
Apart from it do check the disconnection variant defined under Utilities->Customer Service->Disco/reco->Processing variants
Regards,
Pratyasha Shishodia
Edited by: Pratyasha Shishodia on Aug 11, 2009 5:11 PM
08-06-2009 5:17 AM
Hi
Have you tried creating notification using TCODE - IW51
Regards,
Prajakta
08-06-2009 7:16 AM
I have no problem creating notification with IW51 .
The problem is background creating from EC85.
08-11-2009 12:40 PM
Hi,
for Notification.Please check Notification Profiles Work Management->Notifications->Notification profiles.
If Orders, have you assigned the reference object type and reference object type while defining service objects under SAP Utilities-> Work Management-> Master Data
If these values are missing in config then automatic creation of order will not work.
Apart from it do check the disconnection variant defined under Utilities->Customer Service->Disco/reco->Processing variants
Regards,
Pratyasha Shishodia
Edited by: Pratyasha Shishodia on Aug 11, 2009 5:11 PM
08-12-2009 10:30 AM