on 08-04-2009 1:32 PM
Dear experts,
could you explain my the possibilities to connect a business by design user with my telephony system. I would like to use CTI (dialing telephone numbers from business by design or resolve customer names by telephone numbers). What is possible? Does business by design supports TAPI or are there different interfaces available? Could you provide me a document?
Thanks in advance
Chris
Hi Chris
This is not a PI technical issue, therefore this thread has been posted in the wrong forum. I recommend that you open this in the Business By Design forum.
https://forums.sdn.sap.com/index.jspa
-> Business By Design
Regards
Mark Smyth
XI/PI Moderator
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