08-04-2009 10:12 AM
Hello All
I am trying to bill an installation during a period when the price changes so the bill needs to be prorated. It works for installations not disconnected. However if the installation is disconnected - during the cross over period - it does not recongnise the new price and bills the installation on the old price.
For the next period, it bills correctly on the new price so it is just the cross over period that the billing is incorrect.
Thanks in advance.
Regards
Muneeb
Edited by: MuneebG on Aug 5, 2009 11:27 AM
08-11-2009 8:45 AM
Hello
I found the answer to this question - it cannot be done. The only way to do it is to create a new meter reading at the cross over date so that SAP can pick up the new reading.
Muneeb