on 07-30-2009 2:02 PM
Hello Experts,
Iam using SRM 4.0 standalone scenario.
ITS side in approval trasaction: Approver wants forward the Work item to another approver SKUMAR. After clicking the Forward push button, Forward to filed: SKUMAR approver user id entered and clicked on the "Find" button. But i could not able to get the user name details.
I have checked this approver SKUMAR details in SU01 and Org structure, its perfectly created.
If i seach with KUMAR, the results are shown all other users perfectly except the user: SKUMAR. I have checked through SWI6 - sucessfully forwarded work item to SKUMAR approver.
What could be the problem. Please through some light.
Regards,
Suneel Kumar
Hello Sunil,
Please look if the USer and Approver are integrated well in the organisation model,
and have the Approval roles assigned to Approver.
Again as an ADMIN User of SRM,try forwarding using SWIA Transaction,and see if it works?
If you are using R/3 HR,then check PA20 Transaction for the user.
Hope that helps
Arshad
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Hi, Check the user-id in IT 105 and if there is an entry use that and if not then try to create a record via PA20 change.
Hope this helps
Saj
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