Issue in PGI

[Former Member]

Hi gurus,

I had an issue where the user had done the whole cycle from sales order to invoice for 3 line items.

But they want to delete one line item in that order which was already billed. For that

1. They have reversed the invoice.

2. Done VL09

3. Deleted the unwanted line item in delivery.

4. Deleted the uneanted line item in order

5. Done the PGI again

But when they had done the PGI again, PGI not happened for the full delivery quantity for one line item. i.e In the delivery there are 10qty but PGI has happened for only 6qty.

Then they have done the invoice. Invoice has been raised for full 10 qty as it was a delivery relevant.

After that they traced that there is a difference in delivery qty and PGI qty. So they have done the Invoice reversal.

But when they try to do the PGI reversal in VL09 by entering the delivery number, system is showing an error as "no documents available for specified combination"

Please help...

Regards,

Viswanath

[Former Member]

Resolved

[former_member1249468]

Hi ,

Pls do the steps as shown in below.

1.Reverse the invoice by using t code:VF11

2.Reverse the delivery by using t code:VL09

3.Delete the complete the delivery by using t code.VL02N

4.Delete the line item at sales order level by using t code:VA02

5.Re do the availability check in sales order .

5.Raise the delievery--P.G.I--Invoice.

Hope it helps.

Regards,

Pasapula.

[Former Member]

Hi,

If you are reversing all the document then you should have deleted the delivery document also.

Then from the order you should deleted that item which you donu2019t want it.

Then create the delivery document and do the PGI then do the billing.

If possible then do this process one again because if you have deleted item from the delivery then your order will be open as one of the item is not delivered.

So reverse all the document and make the changes in sales order only.

Then do the process.

Regards

Raj.