Lot of time in support message and send more than 500 emails...

[Former Member]

Hi experts,

I have a BIG problem, this weekend i update to EHP1 my solution manager (without problems).

Now, i want sent a support message with the workcenter and spend more than 15minutes and after, when the message is sent, appear more than 500emails... why???? What happend???

Thanks in advance,

Regards,

[raguraman_c]

Hi,

What is the content of the email?

Feel free to revert back.

-=-Ragu

[Former Member]

It´s correct, Send a pdf with the support message.

Regards,

[raguraman_c]

Content of your pdf? Do you get 500 emails with pdf for a single Message!!!!

Feel free to revert

-=-Ragu

[Former Member]

The content of the pdf is the standar:

The support message: <number>

description: test

el status of the support message is: <status>

And i receive more than 500 emails, with the same pdf...

Regards,

[Former Member]

Probably try note 865619 and/or note 1275036.

I got a similar problem In one of the systems I am currently working in. For some reason job REFRESH_MESSAGE_STATUS does update one document multiple times each run and sending lots of mail for one status change.

Regards