on 07-28-2009 12:25 PM
Hi experts,
Is the only way to receive returns of free goods by using MB1C? U know, the goods is sent to customer without selling price, i.e. no A/R exists. When customer return those goods, it seems not proper to use return order. The return order will triger credit memo.
Pls advise. Thx.
Dear Cathy,
As per standard SAP settiong free goods is only possible in SAP with the sales document category of C i.e order,
Please refer OSS notes--549505.
In Returns document category is H which is not supported for returns. So when you want to take returns of Free goods you can either direct do it with MB1C .
thanks,
Raja
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