Close open sales order

[Former Member]

Dear Guru,

In our company scenario we have created one contract of 200 quantity and with reference to this contract we have created sales order of 100 quanitty out of 100 quantity 50 was delivered and invoiced. If we closed this open (50 quantity) sales order by selecting reason for rejection then fully quantity of sales order becomes 0 and full quanity of contract shown open.

For Example.

Contract quantity: 100 Quantity

Sales Order Quantity: 10 Tons

Delivery & Invoiced Quantity: 9 Tons

If I put a reason for rejection for this item I expect to have the quantity which has not been delivered / invoiced and has been rejected added to the open quantity (90 + 1=91). However, after selecting a reason for rejection, the total quantity of the item goes back to the contract (Contract with 100 Tons).

Thanks in advance,

Kind Regards,

Viru M

[kkafoury1]

Hi Viru,

Please consider reducing the sales order item quantity.

Best regards.