error 513

[Former Member]

hi,

one of my user is getting error message while creating supprot message from R/3 system for solutionmanager. Other users are able to create the support message.

The message is:

Because of error 513, no support message has been created in support system

What is the reason for this messgae and how

[Former Member · Accepted solution]

Hi as,

the following SAP Notes might be helpful:

[864195|https://service.sap.com/sap/support/notes/864195] Error 513 when you enter Support Desk Message

[1261046|https://service.sap.com/sap/support/notes/1261046] Service Desk: Read Messages Using Local RFC Destination

[498984|https://service.sap.com/sap/support/notes/498984] Error 513 when sending support message

Best regards,

Andreas

[Former Member]

Hi,

Please check the settings highlighted in the following notes, eror 513 is usually because of incorrct or insufficient settings done in IMG steps

Please review the attached notes for further help:

1050148 - Troubleshooting for Service Desk configuration

947127 - Information on authorization object B_NOTIF_BC

824640 - Missing customizing for Service Desk in SAP Solution Manager

Hope this helps.

Cheers,

sh