average processing time too long in workload monitoring (ST03N)

[Former Member]

Hi expert,

I wander why average processing time too long in workload monitoring (ST03N)

for example

avg.response time : 4700 (ms)

avg.processing time : 4200 (ms)

avg.CPU time : 300 (ms)

avg.DB time : 200(ms)

OS (CPU and memory ) status is nomal.

please tell me why processing time too long and what do I check more.

thanks

[Former Member · Accepted solution]

Hi

Processing Time is the total time taken i.e. Time when user clicks on submit button to send data to SAP System till the time SAP System processes everything and shows the updated screen back to the user. It includes Network Time also.

Average Processing Time is the Processing Time per Dialog Step

In ST03N workload Monitor, there are different Task Type like Dialog, Background, RFC, Update,..........

Could you be more specific where do you find the Average Processing Time high ? I mean for which Task Type.

If you have users complaining for Performance problem check their Network Time also.

Let us know, if this information was helpful to you.

with regards,

Parin Hariyani

[Former Member · Accepted solution]

Hello Parin,

We have same issue, Avg Processing time per Dialog step is more for one of critical background job we have checked and found that in work load overview RFC task is having high avg response time.

What will be the cause for this High RFC time..

Regards,

Shaik Maideen A

[Former Member]

I just want to know why processing time is too long compared with CPU time and DB time generally.

our system is CRM 2007 and end user are using web ui.

we are not load balancing, only exist CI.

the time from CI to user web ui is belonged network time or processing time?

and user PC status is relating with processing time seriously?

thanks again

[Former Member]

Hi,

might be helpful

SurendraJain