Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Error during Knowledge Management startup

Hi all,

We have recently applied SP15 on our EP Instances. The portal after bringing up has been working fine for a few days now, but now, when we try accessing any of the KM areas under it, we get the following error message saying knowledge management startup failed. We are currently on EP 6.0 SP 15.0.0. Please help!!

Error during Knowledge Management startup!

Please contact your system administrator

-


Additional information:

java.lang.NullPointerException

at com.sapportals.wcm.portal.service.KMServiceImpl.afterInit(KMServiceImpl.java:219)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.__initServiceInstanceStep2(PortalServiceItem.java:867)

at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:1081)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.startLoadOnStartupServices(PortalAppBroker.java:1563)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1518)

at com.sapportals.portal.prt.core.broker.PortalAppBroker.startNonCoreApplications(PortalAppBroker.java:1469)

at com.sapportals.portal.prt.runtime.Portal.init(Portal.java:406)

Srinidhi

Former Member
Not what you were looking for? View more on this topic or Ask a question