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CRM knowledge for a technical person?

hi,

i am learning SAP ABAP and XI. please let me know what is the CRM knowledge i should have to be working as a abap/xi developer in a new sap implementation.

thank you

jpkr

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replied

Hi,

Some important tables in CRM :

<b>BUT000</b> : BP: General data

Contains Business Partner Number, Partner Category, Partner Type, First Name, Last Name etc.

<b>BUT020</b> BP: Addresses

<b>BUT050</b> BP relationships/role definitions: General data

Contains Relationship, Partner Number (PARTNER1), Relationship Category

<b>BUT051</b> BP Relationship: Contact Person Relationship

Similar to BUT050 , additionally contains Contact Person’s Address data

<b>BUT0BK</b> Business Partner: Bank Data & Details

BP Number, Bank Key, Bank Country Key, Bank Account Number

<b>BNKA</b> Bank Master Data

<b>BUT100</b> BP: Roles

<b>ADR2</b> Telephone Numbers (Business Address Services)

<b>ADR6</b> SMTP Numbers (Business Address Services)

Contains Email – Id of the BP.

<b>ADRC</b> Addresses (Business Address Services)

BP’s Complete Address Details- City, Country, Post Code, District, Street, Title No Etc

<b>TSAD3T</b> Table containing the Title text against a Title No.

<b>COMM_PRODUCT</b> Master Table for Product

<b>CRMM_BUAG</b> Master table for Business Agreement

<b>CRMM_BUAG_H</b> Header Data for Business Agreement such as Tax Category, Tax Characteristic, Form key, Business Agreement Class. Data in this table correspond to ISU <b>CRMD_ORDERADM_H</b> Contains the Header Information for a Business Transaction.

Note:

1. It doesn’t store the Business Partner

responsible for the transaction. To

get the Partner No, link it with

CRM_ORDER_INDEX.

2. This table can be used for search

based on the Object Id(Business

Transaction No).

<b>CRMD_CUSTOMER_H</b> Additional Site Details at the Header Level of a Business Transaction

<b>CRMC_PROC_TYPE</b> Master table Business Transaction Type

<b>CRMC_PARTNER_FCT</b> Definition of Partner Functions

<b>SCPRIOT</b> Priorities for Activities with priority text.

<b>CRMC_PROC_TYPE_T</b> Text for a transaction type

<b>CRMC_ACT_OBJ_T </b>Objective Number and Text for Activities

<b>TJ30T</b> All the status code and text

<b>CRMC_PR_ASSIGN</b> : Transaction Type and its Transaction Type Object.

<b>IBIB</b> : Installed Base/Ibase

<b>IBIN</b> : Installed Base Components

<b>CRM_ORDER_READ Function Module</b>

1. CRM_ORDER_READ is a function module which can be used to get the details of any business transaction based on the Header GUID, Item GUID or both.

2. Always pass the IT_REQUESTED_OBJECTS structure to this function module to fetch the required details only.

3. This function module can not be executed directly instead SAP has provided a report CRM_ORDER_READ for the same for testing purpose. We can pass Business Transaction Number (Object ID), Header GUID or Item GUID to this report to get the required details.

Please reward points if it helps.

Regards,

Amit Mishra

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