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Popup when trying to view documents with thumbnails

Former Member
0 Kudos

Is there any standard method to avoid the popup in EasyDMS when trying to view a document with a thumbnail attached? When you double click the document to view it, a pop up appears asking you which file you want to view.

Accepted Solutions (1)

Accepted Solutions (1)

christoph_hopf
Advisor
Advisor
0 Kudos

Hi Athol,

could you please test if the entries in the EasyDMS settings could be useful here. Please change the settings for 'Action on double-click.....' on the first settings tab.

Best regards,

Christoph

Answers (1)

Answers (1)

former_member345274
Participant
0 Kudos

This should not come. Have you configured thumbnails properly.Please check following.

Do you have type THU in DC30 trxn?

Is this type have values in "FileFormat" column with the mime types you use ?

eg:-

.jpg,.jpeg,.tif,.bmp,*.ppt

Is the field * MIME TYPE* has value image/jpeg ?