SP01: Cannot start add-on
I have been studying SBO 2005 A SP1 for a while. I have come to terms with the License Server issue.
However, I now have a new problem.
All the add-ons (for different databases) cannot start anymore.
When I tried Outlook Integration, I will a series of error messages, including
1. Resource error (no title)
2. Initialization failed (no title)
I am given a choice to
a. Restart Add-on
b. Log off the company
c. Continue without the Add-on
I chose the last option and I get a dialog box that says
BO_Outlook.exe - Application Error (Title)
The instruction at "0x016cf850" referenced memory at "0x02de2f48". The memory could not be "read".
Click on OK to terminate the program.
When I tried XL Reporter, the error messages are slightly diferent.
1. Unable to connect to DI. Resource Error (title = XL Reporter)
I was given the System Message with the 3 options. I chose 3. No further messages.
Any advice? These add-on modules were working fine.