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SP01: Cannot start add-on

Former Member
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I have been studying SBO 2005 A SP1 for a while. I have come to terms with the License Server issue.

However, I now have a new problem.

All the add-ons (for different databases) cannot start anymore.

When I tried Outlook Integration, I will a series of error messages, including

1. Resource error (no title)

2. Initialization failed (no title)

I am given a choice to

a. Restart Add-on

b. Log off the company

c. Continue without the Add-on

I chose the last option and I get a dialog box that says

BO_Outlook.exe - Application Error (Title)

The instruction at "0x016cf850" referenced memory at "0x02de2f48". The memory could not be "read".

Click on OK to terminate the program.

When I tried XL Reporter, the error messages are slightly diferent.

1. Unable to connect to DI. Resource Error (title = XL Reporter)

I was given the System Message with the 3 options. I chose 3. No further messages.

Any advice? These add-on modules were working fine.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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I have the same issue, i just keep restarting B1 until add-ons start to work. Usually 2 ou 3 times.

Former Member
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Glad it works for you, restarting many times doesn't work for me.

former_member185703
Active Contributor
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Hi,

Do I understand correctly that you only have a problem with the SAP Add-Ons?

Do you use the latest version (for 2005A SP01?):

http://service.sap.com/~swdc/012002523100000498282006D/B12005ADDONS01_00-20001708.zip?_ACTION=DL_DIR...

Thanks,

Frank

Former Member
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Yes, I am using the latest version. Thank you.