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SP01: Cannot start add-on

I have been studying SBO 2005 A SP1 for a while. I have come to terms with the License Server issue.

However, I now have a new problem.

All the add-ons (for different databases) cannot start anymore.

When I tried Outlook Integration, I will a series of error messages, including

1. Resource error (no title)

2. Initialization failed (no title)

I am given a choice to

a. Restart Add-on

b. Log off the company

c. Continue without the Add-on

I chose the last option and I get a dialog box that says

BO_Outlook.exe - Application Error (Title)

The instruction at "0x016cf850" referenced memory at "0x02de2f48". The memory could not be "read".

Click on OK to terminate the program.

When I tried XL Reporter, the error messages are slightly diferent.

1. Unable to connect to DI. Resource Error (title = XL Reporter)

I was given the System Message with the 3 options. I chose 3. No further messages.

Any advice? These add-on modules were working fine.

Former Member
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