Transfer Order for Material Staging

[tawnim_stroud]

We are experiencing at strange problem at one of our plants. We are using the WM>PP interface for material staging.

This plant always selects the batches to be used and assigns them in their process orders. Upon release of the process order, the transfer requirement should be created and automatically converted in the transfer order and then printed.

Here is the problem we are experiencing. There are two users at this plant who perform the same tasks for this warehouse. For one user, the process is working as it should. However, for the second user the transfer requirement is created but the system will not generate the transfer order automatically. This user must convert the transfer requirements manually which forces them to print.

Up until a few weeks ago, this process was working for both users. We have not changed any of the customizing for this warehouse. Our security team has assured us that both users are set up with the same access.

Does anyone know of anything in this process that could cause this problem? We cannot find anything that would be set at the user level versus warehouse level.

[csaba_szommer]

Hi,

Just some ideas:

1. Users should create production orders with same parameters (order type, organisational level, etc), materials, etc...

- if it works for both of them then the problem might be that they use different parameters during their normal works...

- if it works for only one of them the problem is likely user-dependent... You can try it with other users...

2. Are you using immediate TO creation?

If yes, please read note 566090. This note explains how it works and also suggests the use of mail control >>> you will get message via mail why it doesn't work...

3. If you are using auto TO creation...

...system creates the TOs from the TRs via report RLAUTA10. This should be run as background job. I don't think you use this since you mentioned that the TO is created immediately from the TR.

However, if you use this, some development should work, and I think you should check the development and the paraemters of thie mentioned report (why it works in user-dependent way)...

http://help.sap.com/erp2005_ehp_04/helpdata/EN/97/91cfd2571211d4b3210050045571f7/frameset.htm

4. The issue might be authorization related, see point 1.

Regards,

Csaba

Edited by: Csaba Szommer on Jul 23, 2009 9:43 PM