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SOLMAN_WORKCENTER Service cannot be reached ... Help

Former Member
0 Kudos

Helo Gurus,

I have problem runing T-Code solman_workcenter, after starting this transacion appear screen with info :

-


Service cannot be reached

What has happened?

URL http://<server>:8077/sap/bc/webdynpro/sap/ags_workcenter call was terminated because the corresponding service is not available.

Note

The termination occurred in system SSM with error code 403 and for the reason Forbidden.

The selected virtual host was 0 .

What can I do?

Please select a valid URL.

If you do not yet have a user ID, contact your system administrator.

ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:sap-dev_SSM_77-v:0-s:403-r:Forbidden

HTTP 403 - Forbidden

Your SAP Internet Communication Framework Team

-


I have on my server installed :

SAP Solution Manager 7.0

SAP_BASIS 700 0016 SAPKB70016 SAP Basis Component

SAP_ABA 700 0016 SAPKA70016 Cross-Application Component

PI_BASIS 2006_1_700 0006 SAPKIPYM06 Basis Plug-In (PI_BASIS) 2006_1_700

ST-PI 2005_1_700 0006 SAPKITLQI6 SAP Solution Tools Plug-In

SAP_BW 700 0018 SAPKW70018 SAP NetWeaver BI 7.0

SAP_AP 700 0014 SAPKNA7014 SAP Application Platform

BBPCRM 500 0012 SAPKU50012 BBPCRM

CPRXRPM 400 0013 SAPK-40013INCPRXRPM SAP xRPM/cProjects/cFolders 4.00 (ABAP)

ST 400 0017 SAPKITL427 SAP Solution Manager Tool

ST-A/PI 01J_CRM500 0000 - Application Servicetools for CRM 500 / 5

ST-ICO 150_700 0011 SAPK-1507BINSTPL SAP Solution Manager Implementation Cont

ST-SER 700_2008_1 0005 SAPKITLOO5 SAP Solution Manager Service Tools

ags_workcenter SAP Solution Manager Work Centers is Activated (no extra configuration just Activated)

My login has role sap_all and sap_new.

Where is error, what iam missing ?

Please help,

Regards

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi

Check these services are active

/sap/bc/webdynpro/sap/ags_work_incident_man

/sap/bc/webdynpro/sap/ags_workcenter

/sap/bc/ags_workcenter/ags_work_appln

/sap/bc/ags_workcenter/ags_work_webgui

/sap/bc/webdynpro/sap/ags_work_trans_print

/sap/bc/webdynpro/sap/ags_work_incident_create_app

/sap/bc/webdynpro/sap/ags_work_change_man

/sap/bc/webdynpro/sap/ags_work_setup

/sap/bc/webdynpro/sap/ags_work_job_sch_man

/sap/bc/webdynpro/sap/ags_work_implementation

/sap/bc/webdynpro/sap/ags_work_bp_iterf_mon

/sap/bc/webdynpro/sap/ags_work_services

/sap/bc/webdynpro/sap/ags_rbe

/sap/bc/solman/nwbc/solmanwork

/sap/bc/webdynpro/sap/ags_work_gui_selection

/sap/bc/dal/demoA

/sap/bc/webdynpro/sap/wdc_wba_rfc_monitoring

/sap/bc/bsp/sap/wba_start_smdia

/sap/bc/webdynpro/sap/ags_work_gui_default_set

There is one work center role per work center, and the user needs the role SAP_SMWORK_BASIC, which contains the authorization objects required for the work center

SAP note 834534

Also check these roles

SAP_SUPPDESK_CREATE

SAP_SMWORK_INCIDENT_MAN

SAP_SMWORK_BASIC

Regards

Uday

former_member216430
Participant
0 Kudos

Hi Uday Kumar,

             I installed Solman7.0 Ehp1, sucessfully finished after i configured SAPROUTER, MOPZ,SERVICE DESK, Now i am activating SOLMAN_WORKCENTER, unfortunately could not displaying " I activated "AGS*"  related all the services above 25 services. but page could not displaying

then check all the services for "TEST SERVICES" this also "CONNECTION TIME OUT ERROR showing"

          1. smicm t-code value is 6000 there.

          2. I activated all the servies also

          3. added roles also 3 roles.

anybody giveme solution please.

former_member216430
Participant
0 Kudos

I solved

Former Member
0 Kudos

Sorted:

/sap/bc/ags_workcenter/ags_work_appln

/sap/bc/ags_workcenter/ags_work_webgui

/sap/bc/bsp/sap/wba_start_smdia

/sap/bc/dal/demoA

/sap/bc/solman/nwbc/solmanwork

/sap/bc/webdynpro/sap/ags_rbe

/sap/bc/webdynpro/sap/AGS_WORKCENTER

/sap/bc/webdynpro/sap/ags_work_bp_iterf_mon

/sap/bc/webdynpro/sap/ags_work_change_man

/sap/bc/webdynpro/sap/ags_work_gui_default_set

/sap/bc/webdynpro/sap/ags_work_gui_selection

/sap/bc/webdynpro/sap/ags_work_implementation

/sap/bc/webdynpro/sap/ags_work_incident_create_app

/sap/bc/webdynpro/sap/ags_work_incident_man

/sap/bc/webdynpro/sap/ags_work_job_sch_man

/sap/bc/webdynpro/sap/ags_work_services

/sap/bc/webdynpro/sap/ags_work_setup

/sap/bc/webdynpro/sap/ags_work_trans_print

/sap/bc/webdynpro/sap/wdc_wba_rfc_monitoring

Answers (4)

Answers (4)

Former Member
0 Kudos

I see tab "Cange Managment" but ther is no button "license managment" and when i click on "Overview" on the same tab i see "You are not assigned a Business Partner"

Any idea ?

Regards

frank_wagner2
Participant
0 Kudos

Hi,

license management within workcenter is only available for >= EPH1 (SPS18). You can distribute licenses anyway using transaction SDCCN (automatically when you setup SDCCN).

To assign a business partner create a business partner within transcation BP and assign your usename within role employee (there should be some documentation for it on SMP).

regards,

Frank

Edited by: Frank Wagner on Jul 23, 2009 5:20 PM

Former Member
0 Kudos
Former Member
0 Kudos

Hi Uday,

thx for reply.

all services were active,

user had role SAP_SMWORK_BASIC

i just "re-clicked" all options and it started to work.

Can You tell me whether Automatic License Distribution is avalible in my relese : 7.00 SP16 ?

because i dont see it panel ;(

Regards

Point awarded.

Former Member
0 Kudos

Hi

Login to SAP execute Tcode SICF>Services>Default then activate the below service

sap/bc/webdynpro/sap/ags_workcenter

Right click on each node and activate it

Regards

Uday