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CUP 5.3 SP8 - Activating password after a change request

Former Member
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CUP Experts,

We have a scenario that I'm wondering if CUP can accomdate.

We have many users that don't use R/3 but have one R/3 role - a role that allows them to complete their Learning Center requirements on the web side.

So since they don't technically "use" backend R/3, they just have that one role and have a deactivated password.

So let's say tomorrow they do not R/3 security so a Change Request is created for them and (for example) 3 roles are provisioned to them through CUP. Is there any way we can get CUP to activate the password for them or does this still have to be done manually, outside of CUP, in the backend?

Thanks!!

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Jes Behrens

1 ACCEPTED SOLUTION

Former Member
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Hi Jes,

We so have a feature called Password Self Service which is used by users to reset their password using CUP. Also if the password is locked by multiple failed attempt, CUP even activate this user.

However in your case administrator will be locking the user or deactivating the password, so CUP will not allow users to unlock their users as it has been locked by administrator.

So CUP can only unlock those users which were locked due to failed attempts etc.

Regards,

Shweta

5 REPLIES 5

Former Member
0 Kudos

Hi Jes,

We so have a feature called Password Self Service which is used by users to reset their password using CUP. Also if the password is locked by multiple failed attempt, CUP even activate this user.

However in your case administrator will be locking the user or deactivating the password, so CUP will not allow users to unlock their users as it has been locked by administrator.

So CUP can only unlock those users which were locked due to failed attempts etc.

Regards,

Shweta

hkaur
Advisor
Advisor
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Hello Jes,

No its not possible to achieve the scenario that you have mentioned. You can not activate the password through a CUP Change Request.

Harleen

SAP GRC RIG

Former Member
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Hi Jes,

Activating the password that was deactivated by administrator is not supported by CUP Change Request.

Best Regards,

Sirish Gullapalli.

0 Kudos

Thanks to all for your replies.

Besides using Password Self Service, is there any kind of workflow in CUP that can accomodate activing passwords? Thanks!

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Jes

0 Kudos

Jes,

I don't think you can activate SAP password via CUP. I don't see any workaround. Even if you do custom development, you won't be able to achieve this. You will have to open an enhancement request with SAP.

Regards,

Alpesh