Error while trying to access system information for AS Java

[Former Member]

Hi,

I´m not sure if this is the correct forum so if I'm wrong please let me know to move it to the correct one.

We are facing an extrange behavior when trying to access System Information in an AS Java, every time we try to access the link the following error shows up:

Error - ID018236: Cannot instantiate bean. java.lang.ClassNotFoundException: com.sap.engine.monitor.infoapp.SystemInfo

the complete error shows:

Found in negative cache -

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Loader Info -

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ClassLoader name: Parent loader name: References: common:service:http;service:servlet_jsp service:ejb common:service:iiop;service:naming;service:p4;service:ts service:jmsconnector library:jsse library:servlet common:library:IAIKSecurity;library:activation;library:mail;library:tc_secssl library:ejb20 library:j2eeca library:jms library:opensql common:library:com.sap.security.api.sda;library:com.sap.security.core.sda;library:security.class;library:webservices_lib;service:adminadapter;service:basicadmin;service:com.sap.security.core.ume.service;service:configuration;service:connector;service:dbpool;service:deploy;service:jmx;service:jmx_notification;service:keystore;service:security;service:userstore interface:resourcecontext_api interface:webservices interface:cross interface:ejbserialization library:tc_{jmx library:sapxmltoolkit library:tc}SL_{UTIL Resources: /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring_{systeminfo/servlet_jsp/sap/monitoring/root/WEB-INF/classes /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring_{systeminfo/servlet_jsp/sap/monitoring/root/WEB-INF/lib/jstartupapi.jar /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring_{systeminfo/servlet_jsp/monitoring/root/WEB-INF/classes /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring_{systeminfo/servlet_jsp/monitoring/work /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring_{systeminfo/servlet_jsp/sap/monitoring/work /usr/sap/QBW/DVEBMGS03/j2ee/cluster/server0/apps/sap.com/tc}monitoring~systeminfo/servlet_jsp/sap/monitoring/root/WEB-INF/lib/jstartupimpl.jar Loading model: {parent,references,local} -

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Any idea about what is happening is appreciated.

[Former Member]

check with this links too

http://hostname:port/sap/monitoring/SystemInfo

http://hostname:port/monitoring/SystemInfo

Implementing this note should solve your problem

Note 1281251 - System information exception: Connection is invalid

and also check

Note 1233282 - Fixed URL of System Information application on Start page

Thanks,

Surendra