Error in logon

[Former Member]

Hi All

Today morning the user calls complaining that they can't logon because they receive a error saying that:

Error in logon balancing routine (rc=82, err=77)

NO snc name defined for '/H/146.31.118.30'

I checked the events on this server that its a Cluster Dialog Instance Server and I found that error:

Event ID: 35712

Description: SAP-BASIS System: Operanting system call recv failed (error no. 10054)

any help on this ???

Best Regards

Sergio Maziano

[Former Member · Accepted solution]

firstly.

not to create any problem to the users kindly divert all the load from that app server to another so that the users can login.

Also check the Note 559119

This can mostly be a network problem.

Regards,

pavan

Edited by: Pavan Kumar on Jul 22, 2009 1:17 PM

[Former Member · Accepted solution]

Hi Pavan... your tip was helpfull....

So wich profile should be added the parameter gw/gw_disconnect with value 0 ??

Best Regards

Sergio Maziano

[Former Member · Accepted solution]

Try in RZ11.

Regards,

Ravi

[Former Member]

Hi,

As pavan said u need not have to worry abt

Description: SAP-BASIS System: Operanting system call recv failed (error no. 10054)

this syslog entry is common and occurs whenever an open TCP/IP connection closed.

Take a look @ below link.

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/winsock/winsock/recv_2.asp

// Receive until the peer closes the connection
    do {

        iResult = recv(ConnectSocket, recvbuf, recvbuflen, 0);
        if ( iResult > 0 )
            printf("Bytes received: %d\n", iResult);
        else if ( iResult == 0 )
            printf("Connection closed\n");
        else
            printf("recv failed: %d\n", WSAGetLastError());

    } while( iResult > 0 );

Regards,

Ravi

[Former Member]

Yes,

As Pavan said... Now the users can logon... but the issue is where to added the paramete, I mean in which profile ??

Best Regards

Sergio Maziano

[Former Member]

Instance profile

Regards,

Pavan

[Former Member]

I need to restar the Server, The Instance with problem ( that looks don't because I just tried), Or restart all the SAP System ??

Best Regards

Sergio Maziano

[Former Member]

sorry could not get you

Regards,

Pavan

[Former Member]

Anybody ????

[Former Member]

Restart all the SAP systems.central and dialog server

Regards,

Pavan