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main meter and sub meter issue

Former Member

‎07-22-2009 8:08 AM

0 Kudos

We are creating a main & sub meter sub-meters order are not being downloaded by EL16, only main meter order are downloaded.It happens only in Production system. But in ouq dev and qua both order are downloaded.

Meter reading orders for the sub-meters are created automatically when we

create orders for the main meters. The main and sub-meters are in the

same MRU. When we execute EL16, only the orders for the main meters are

downloaded.

Only the order for the main meter is getting downloaded.The order for

the sub-meter is not getting downloaded even though both are in the same

MRU.

I am unable to find the exact reason .

Pls help me regarding this issue

1 REPLY 1

oliviawalsh
Product and Topic Expert
Product and Topic Expert

‎08-21-2009 11:57 AM

0 Kudos

Hello,

Please consider the 'old' note 305694 which explains the changed behavior...

Only in the case of available meter reading order also for the sub installation the system will download also the meter reading order for the second register. The other opportunity is to modify as described in the note 425739....OR use note 853927 and customized this functionality using the switch DIFF_MRUS_EL35 in table TE410S.....

I hope this helps...

Regards

Olivia