credit block not happing for particular customer

[Former Member]

Hi all,

My User created a Sales order with 200 tones with around 5700 USD but while saving it did not block for credit but the customer was over their credit limit.in FD32 it already exceed 152 % Further orders have blocked with other customer is was blocking

i check in FD32 it showing Cred.limited used 152%

Can we know the Credit release History what we release in VKM3

can any one guide me what could be problem

Thanks

Rajesh

[Former Member · Accepted solution]

Hi

Goto T code OVA8>select your Customers credit control area + risk category>click on details>checks>static-->reaction: maintain it as per your requirement.

try and revert

[Former Member · Accepted solution]

Hi Yadav,

the credit Config is Dynamic with high risk with Reaction - C and Status/Block

the movement i check in Sales order Header status - credit status it showing - Approved the movement i check in fd32 it showing it showing Credit exposure 151%

Thanks

Rajesh

[former_member188076 · Accepted solution]

Hi

In OVA8 for your CCA+ Risk category + Credit Gp. maintain "D" as reaction and Staus Block and then test.

And also go through my earlier post in this thread.

Regards

Amitesh

[former_member188076]

Hi

Pl. check in FD32 whether you have maintained the Risk Category for the Customer in Status View, if not pl. maintain the same and then run the transaction F.28 first, then try to check. it is importatnt to run F.28 if you make any changes related to Credit management Customising.

Also check in XD02 whether you have maintained the Credit Control area there or not.

Regards

Amitesh

[Former Member]

Hi,

There are two that have to be made here.

1)Maintain correct values in OVA8 T.Code.

Click on Open orders.

If you want at delivery also then click on open deliveries.

Save.

All other things that are suggested by other guest are enough.

2)Another is got OVAK T.Code.

Select your order type.

Maintain some value either A/B/C/D for the field credit check.Press F4.

Save.

Maintain the credit limit for your customer by using the T.Code FD32.

Regards,

Krishna.

[former_member1249468]

Hi Rajesh ,

Please check once again your Item category and sales document type for credit management settings.Also assign the risk category to customer and finnally assign it to automatic credit control.

Regards,

Sash.