Processing exception during a "Render" operation issue

[Former Member]

Hi all,

I got below error message when i try to view pdf file in portal. It is working fine to view the adobe form using fp_test_00 program.

Processing exception during a "Render" operation.

Request start time: Tue Jul 21 08:03:17 BST 2009

com.adobe.ProcessingException: com.adobe.ads.exception.TransientException: A problem was encountered with the results:

RenderResult array is null.; [Error Log file "2009.07.21.080321SAFPMSSUSER02.pdf" written to

/usr/sap/ECD/SYS/global//AdobeDocumentServices/renderErrorLog/errorFiles]

at com.adobe.ads.operation.Render.execute(Unknown Source)

at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)

at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData

(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

.Method.invoke(Method.java:391)

at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod

(EJBImplementationContainer.java:126)

at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java

Any idea on how to troubleshoot this issue?

Thanks

best regards.

Prakesh.

[venkatakalyan_karanam]

Hi

Please let me know the solution.

Regards

Kalyan

[former_member204722]

Hi Prakesh,

Do you have access to the PDF file which is mentioned in the error message? This PDF has some attachments you could open in Reader. One is called trace.txt and it should provide detailed error information.

Best regards,

Andreas