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An iView displays "Your session is no longer valid. Log on again."

Former Member
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Hi all

I am a new buddy in SAP EP.

One of the SAP iView displays the follwoing information:

<b> Your session is no longer valid. Log on again.</b>

Any Idea of Why this message is being retrieved by iView!!!

Thanks

KK

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi KK

which method u used for user mapping.

i think the problem related to cache.

delete the temporary internet file for IE.

also look at the following documentation.

http://help.sap.com/saphelp_nw2004s/helpdata/en/5f/2720a513ea4ce9a5a4e5d285a1c09c/frameset.htm

regards,

kaushal

Former Member
0 Kudos

Kaushal

We have SSO (SAP Logon Ticket) implemented.

The iView which displays "Your session .." is provided by SAP. And its has the Cache Level = NONE meaning no Caching ie Each time the iView is launched, it accesses the content source.

Thanks

KK

Message was edited by: KK

Former Member
0 Kudos

Hi KK,

Check this out. It may help.

Regards,

Harini S

Former Member
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HI KK

check the login ticket lifetime from follwoing location

login with administrator user into portal,

system administration-> system configuration -> um configuration -> on direct editing tab check the follwoing value

login.ticket_lifetime

if u want to change the value change it.

restart the j2ee server.

on the r3 side find out ur portal user with rfc type using tcode. sm04

if user exists kill the user session .( this is temporary soln.)

ur cookies for the login is not destroyed automatically

so u can getting that error

one soln is to delete cookies manually or

try to do following

In the UM configuration you can add a url which is opened (hidden) during logout.

Example:

ume.logoff.redirect.url=http://ep.portal.com/Smallapps/EnterprisePortal/delete_sessions.asp

ume.logoff.redirect.silent=true

In our case the asp-file contains the following code to delete the cookie:

<%

Response.Cookies("LtpaToken") = ""

Response.Cookies("LtpaToken").Path = "/"

Response.Cookies("LtpaToken").Domain = "mydomain.com"

Response.Cookies("LtpaToken").Expires = DateAdd("d", -1, Now)

%>

you have to change some settings like Domain and URL.

regards,

kaushal

Former Member
0 Kudos

Current Settings is:

<b>Lifetime of Logon Ticket (hh:mm): 8</b>

>>on the r3 side find out ur portal user with rfc type using tcode. sm04

>>if user exists kill the user session .( this is temporary soln.)

<b> As of now, there was no Portal User Session exist on the CRM Side !!!</b>

And i have manually cleared all the Cookies in the Browsers!!!

Thanks

Message was edited by: KK

Former Member
0 Kudos

HI kk

iview is for CRM or R3?

u can getting this error for one iview or all iview.

also make sure thr portal crm and R3 is in same domain

than only sso works

regards,

kaushal

Former Member
0 Kudos

Kaushal

The iView is for CRM.

When i cross checked in the portal, most of the iViews which retrives data from CRM displays this message.

How do i check whther the Portal, CRM and R/3 are in the same Domain ??

Thanks

KK

Former Member
0 Kudos

Hi kk

u launch the portal using follwoing url

http://<host.domain.com>:port/irj

also check the WAS and ITS prorperty for system

crm was contain following property

hostname : crmhost.domain.com:port

if u configur its system.

property for its host

hostname: itshost.domain.com:port

if u use PCUI application for CRM than note that all PCUI application is BSPs

and BSP is run from FQDN.

check the follwoing parameter under crm and R3 system

run tranasaction RZ10 (profile parameter)

icm/host_name_full -> host.domain.com

login/accept_sso2_ticket->1

login/create_sso2_ticket->1

if u have any query revert me back.

if all system is belongs to same domain than only sso works.

regards,

kaushal

Former Member
0 Kudos

In my Case

ITS holds the following information

QDS

qds.sap.point:8015

/sap/bc/gui/sap/its/webgui/!

Does the WAS shoould hold the same information ???

Thanks

Former Member
0 Kudos

Hi kk

ur ITS having a host name qds.sap.point

so sap.point is ur domain.

so portal url is http://<portalhost.sap.point>:<port>/irj

and was property for crm is

was host name: crmhost.sap.point:<port>

(u can find it from crm using tcode smicm ->goto->services port for http service.)

was path -> /sap/bc/bsp/sap

protocol ->http

if ur system belongs to diffrent domain than crate a system alias in hosts file under c:\windows(winnt)\system32\drivers\etc

ip..........hostname

x.x.x.x.......r3host.sap.point

x.x.x.x.......crmhost.sap.point

x.x.x.x.......portalhost.sap.point

regards,

kaushal

Former Member
0 Kudos

Kaushal

Thanks for all the Support !!!

But i still face the problem !!!

I got the WAS CRM details from SMICM.

And modified the System in the System Admin of Portal.

And tested the Connection (SAP WAS Connection) but it failed at the last stage.

Here are the Testing details :

SAP Web AS Connection

Test Details:

The test consists of the following steps:

1. Check the validity of the system ID in the system object

2. Check whether the system can be retrieved

3. Check whether a SAP system is defined in the system object

4. Validate the following parameters: WAS protocol; WAS host name

5.<b> Check HTTP/S connectivity to the defined backend application</b>

Results

1. The system ID is valid

2. Retrieval of the system was successful

3. The system object represents an SAP system

4. The following parameters are valid: Web AS Protocol (http) Web AS Host Name (odq.sap.point:8015)

<b>5. HTTP/S connection failed</b>

Any Idea !!!!

Finally SAP CRM and Portal are in the same domain.

Thanks

Message was edited by: KK

Former Member
0 Kudos

Hi KK

Obiously the test was failed.

bcoz u are login with the administrator user and ur user mapping type is saplogonticket

there are no user named administrator in CRM system so SSO not working

for SSO portal login user and CRM user name must be same.

so u get connection failed.

for testing create a one tranasaction iview for crm system add this iview to page->workset->Role

assign this role to portal user who has same name as CRM user have.

login with this user and see what happen.

is SSO works fine than u r able to see the iview (tranasaction)

if ur problem was solvd close this thread.

or if u have a problem revert me back.

don't forgot to give reward point.

regards,

kaushal

Former Member
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Kaushal

Do <b>jsessionid</b> property has anything to do with the Message ?

Thanks

Former Member
0 Kudos

Hi KK

jsessionid property for what?

create a one test ivew for crm according what i explain test it and what result u get?

regards,

kaushal

Answers (0)