notification type Q1 and Q2

[Former Member]

Hi Guys,

May I know what is the difference between standard SAP notification type of Q1 and Q2.

It seems one is use for customer complaint and another is use for customer return goods to repair.

Do you know which one is which one? or I am wrong?

Thanks

YY

[Former Member · Accepted solution]

hi

standard SAP notification type of Q1 and Q2

Q1 Customer Complaint : This is complaint from Vendor.Customer initiates against You.

Q2 Complaint ag. Vendor:This is complaint agaist vendor.You initiates against vendor for defective material.

This is the simplest difference.

Regards

Sujit

[Former Member]

Hi Sujit,

Sorry,

What I meant is Q2 and F2, what are the difference of them?

THanks

YY

[Former Member]

Hi

My understanding is:

F2 is for vendor error i.e. errors seen during incoming inspection

and

Q2 is for complaint against vendor.

F2 is normally assigned to inspection type 01 and can be activated automatically.

Q2 is normally created as and when the problem is observed and is required to be raised against vendor

regards

[Former Member]

Hi

yes

What I meant is Q2 and F2

Generally F2 you maintain in Customization in Inspection type for Automatically to be created in backgroud.

but Q2 wii be manually created in QM01 when you found any defect against vendor later on after lot UD is taken.

I hope its clear.

Regards

sujit