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Dialog Instance installation error - rdisp/msserv_no not possible

Former Member
0 Kudos

Dear All,

While trying to install a DI I am getting the following error:

#############

An error occurred while processing service SAP CRM 5.0 Support Release 3 > Software Life-Cycle Options > Application Server > MS SQL Server > Dialog Instance( Last error reported by the step :Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..). You may now

choose Retry to repeat the current step.

choose View Log to get more information about the error.

stop the task and continue with it later.

Log files are written to C:\Program Files/sapinst_instdir/CRM05/LM/AS/MSS/DI.

#############

The log says the following:

INFO 2009-07-20 05:21:54.298

Disconnect from message server (UT1VC7P01/3901) succeeded.

ERROR 2009-07-20 05:21:54.298

CJS-00030 Assertion failed: in getMsPort() rdisp/msserv_no not possible. You need a newer message server.

ERROR 2009-07-20 05:21:54.376

MUT-03025 Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..

ERROR 2009-07-20 05:21:54.470

FCO-00011 The step getMsPort with step key |NW_DI|ind|ind|ind|ind|0|0|NW_GetSidFromProfiles|ind|ind|ind|ind|1|0|NW_checkMsgServer|ind|ind|ind|ind|2|0|getMsPort was executed with status ERROR ( Last error reported by the step :Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..).

##############

Please share your views on what could be missing here.

Thanks a lot for your help and time,

Shival

Accepted Solutions (1)

Accepted Solutions (1)

debasissahoo
Active Contributor
0 Kudos

Hi Shival,

If its a production system, its recommended not to change the control.xml without SAP's permission. (if its a sandbox and not that important to you, then you can definitely play around)

Can you please check if rdisp/msserv_no parameter is set in the SAP system or not. if set whats the value?

Regards

Debasis.

Former Member
0 Kudos

Hi Debasis,

Thanks for your help. Actually, rdisp/msserv_no doesn't exist and says unknown parameter.

Thanks and Regards,

Shival

Former Member
0 Kudos

Hi Shival,

Manuallly setup the value of the parameter in the control.xml file.

This should take you through with the installation.

Regards,

Pavan

Former Member
0 Kudos

Hi,

Interestingly enough the installation went through by restoring the original kernel files, i.e. kernel fils as soon as the CI installation was completed.

I have upgraded kernel on CI now and am facing another issue of "Dialong Queue info Unavailable".

Not sure if I should open up a new thread for it.

Please let me know your views/ideas on the above.

Thanks a lot for your help and time,

Shival

Former Member
0 Kudos

Refer this,

http://sap.ittoolbox.com/groups/technical-functional/sap-basis/kernel-upgrade-results-in-error-messa...

If this dosent resolve Ur issues,

provide us Ur system details like(SAP version/DB/OS/patch level of both Kernel and SP)

Regards,

Ravi

debasissahoo
Active Contributor
0 Kudos

Hi Shival,

Refer SAP note for this problem. This looks like a kernel mismatch / parameter value problem.

https://service.sap.com/sap/support/notes/396309

You may also refer the existing thread which says about the similar problem.

Regards,

Debasis.

Former Member
0 Kudos

Hi Shival,

Please open a new thread for this.

Regards,

Pavan

Former Member
0 Kudos

Hello Debasis,

This note solved the probelcm.

I truly appreciate input from all of you.

Best Regards,

Shival

Answers (1)

Answers (1)

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

Check below link for same problem

Thanks

Sunny

Former Member
0 Kudos

Hi Sunny,

I checked that thread earlier but didn't get the clue on what was edited in the control file.

Regards,

Shival

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

I think you should make a search in control.xml file from msserv and you will find the line.

But make sure that before that you will take backup of this file.

Thanks

Sunny