Credit Management Issue

[Former Member]

Dear All,

One customer cr.limit say 1000 USD, and used is 400 USD, 40% usage of limit. created sales order on 13.07.2009 with value 100 USD, and changed payments terms on 15.07.2009 in customer master. Every day program RVKRED06 runs daily night for checking the credit status release/block accordingly. Hence this sales order put the block on 15 night saying "Status of credit check against terms of payment" from A to B. but payment terms previosuly was 45 days now changed to 30th of every month. so hence it should not block. but its going to block every day night. Could you please put some light where i need to check and y system is behaving like this.

Thanks

Ramki

[Former Member]

Thanks

[Former Member]

Hi,

In OVA8, under checks, critical field indicator must be set. It controls :

1.Payment terms

2.Additional value days

3.Fixed value date

if any changes made to any of the above, system may throw an error msg or a warning msg as configured. System can also be configured to block such orders by checking status field.

But you said Payment terms were changed in Customer master, were they also changed in the sales doc.?

[Former Member]

Thanks Ravindra Varma

No, in sales order its not chnaged, since it created in old customer master it has taken old payment terms. We have set in critical feilds check as "C" but the customer have enough cr.limit why system is checking this payments terms change.

Please lt us know if any more questions.

Thnaks

[Former Member]

Dear All,

Atcually it happend by chnageing payment terms in customer master. as checked by critical feilds in OVA8, but user changes all sales orders payments terms also changed to same new payment terms.. but only 2 particualr sales order is coming in ZVKM4 for hold. the program RVKRED06 hwo this progam check and bolck the sales order.. on whta paramenters..

THanks

[Former Member]

Any Inputs pleasee