CRM Middleware & XI
I have some CRM related questions.
- Is CRM middleware part of Netweavers Process Integration layer?
- What are the differences between CRM middleware and XI?
- Can CRM middleware be replaced by XI without losing functionality?
- Whats the vision of SAP concerning CRM and XI?
All documentation I found on help.sap.com and service.sap.com just briefly mentions XI. The integration part focuses mainly on the CRM middleware.
Im totally new in the CRM area, but have a good understanding of XI. Im a bit confused which roll XI can play in a CRM environment.
If you have to set up a new system landscape: ERP/ISU/BW/CRM, would you still use the CRM middleware or would you prefer XI, maybe using both solutions together?
I hope someone can bring some clarifications.
Thanks in advance.